Frequently asked questions

No appointment required. Please drop by at your convenience during our regular business hours for a quick and free evaluation.

We pay most transactions in cash. Cheques can written upon request. Larger transaction sizes may also require payment by cheque. Please call us for details.

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Each location has unique hours, please refer to the web-site for the specific hours of the location you intend to visit. Hours may also be subject to change based on statutory holidays.

99% of what we purchase is melted down and recycled into new items. The few exceptions are bullion and certain numismatic coins.

We do not purchase coloured gemstones. Nor do we purchase diamonds due to the affect of lab grown diamonds in the market. We can remove stones and return to the customer. This will be determined on a case by case basis depending on how the stone is set into the gold. Please visit us for more details.

Yes, we buy sterling cutlery and serving pieces/tea services/platters, but only if they are solid silver. We do not buy silver plated items.